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Machinery Booking Guide

Overview​

The Amagator service helps you find and book agricultural machinery in your area. This guide explains how to use the machinery booking features effectively.

Finding Machinery​

Search Options​

  1. Location-based Search

    • Enter your location
    • Set search radius
    • View available machinery nearby

  2. Filter by Type

    • Tractors
    • Harvesters
    • Planters
    • Irrigation equipment
    • Other specialized machinery

  3. Advanced Filters

    • Available dates
    • Price range
    • Provider rating
    • Machine specifications
    • Equipment features

Booking Process​

Step 1: Select Machinery​

  • Browse available options
  • View detailed specifications
  • Check provider ratings
  • Review pricing

Step 2: Choose Schedule​

  • Select start date and time
  • Set duration
  • Check availability calendar
  • View total cost estimate

Step 3: Confirm Location​

  • Enter delivery location
  • Adjust pickup point if needed
  • Add location notes
  • View delivery charges

Step 4: Review and Pay​

  • Review booking details
  • Check total cost
  • Select payment method
  • Confirm booking

Managing Bookings​

Active Bookings​

  • View upcoming bookings
  • Track machinery status
  • Contact provider
  • Get directions

Booking Modifications​

  • Change schedule
  • Update location
  • Cancel booking
  • Request extensions

After Service​

  • Mark as completed
  • Rate the service
  • Provide feedback
  • Report issues

Payment Options​

Available Methods​

  • UPI payments
  • Bank transfer
  • Cash on delivery
  • Wallet payments

Payment Process​

  1. Select payment method
  2. Review charges
  3. Complete payment
  4. Get receipt

Tips for Booking​

Best Practices​

  • Book in advance
  • Check machinery details
  • Read provider reviews
  • Confirm availability

Important Considerations​

  • Weather conditions
  • Access requirements
  • Operator availability
  • Maintenance schedule

Cancellation Policy​

Free Cancellation​

  • More than 48 hours notice
  • Weather-related cancellations
  • Technical issues
  • Provider cancellations

Charges Apply​

  • Less than 48 hours notice
  • No-show cases
  • Incomplete information
  • Multiple cancellations

Problem Resolution​

Common Issues​

  1. Machinery Unavailable

    • Contact provider
    • Check alternatives
    • Reschedule booking
    • Request support

  2. Technical Problems

    • Report issue
    • Document problem
    • Request inspection
    • Get resolution

  3. Payment Issues

    • Payment failure
    • Refund requests
    • Invoice disputes
    • Payment verification

Support Options​

  • In-app chat
  • Phone support
  • Email assistance
  • Emergency helpline

Provider Communication​

Messaging Guidelines​

  • Use in-app messaging
  • Keep communication records
  • Be clear and specific
  • Respond promptly

Important Information to Share​

  • Exact location
  • Access instructions
  • Special requirements
  • Contact details

Safety Guidelines​

Before Use​

  • Check machinery condition
  • Verify documentation
  • Understand operation
  • Review safety features

During Operation​

  • Follow instructions
  • Use safety equipment
  • Monitor performance
  • Report issues promptly

Additional Services​

Optional Add-ons​

  • Operator hiring
  • Extended hours
  • Transport service
  • Insurance coverage

Special Requests​

  • Custom equipment
  • Long-term rental
  • Multiple machines
  • Specific configurations